Ahi Kānara Products - Privacy Policy

Introduction

Last updated: 21 March 2026

 

Ahi Kānara Products honours the trust you place in our kaupapa. When you share your information with us, you share a part of your story - and we treat that with respect, care, and integrity. This Privacy Policy explains how Ahi Kānara Products collects, uses, stores, and protects your personal information in accordance with the Privacy Act 2020 of Aotearoa New Zealand.


By using our website ahikanaraproducts.co.nz, purchasing our products, or interacting with us online, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Ahi Kānara Products may collect the following information:
1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Communication history


1.2 Payment Information
Processed securely by:

  • Stripe
  • PayPal
  • Webador Payments

Ahi Kānara Products never sees or stores full credit card numbers.


1.3 Website & Analytics Data
Collected through:

  • Cookies
  • Google Analytics
  • Meta Pixel
  • TikTok Pixel
  • Webador analytics

This may include:

  • IP address
  • Device type
  • Pages visited
  • Time spent on the site
  • Referral sources
  • Interactions with ads or content


1.4 Social Media Data
Collected when you interact with us on:

  • TikTok
  • Instagram
  • Facebook

This may include:

  • Public profile information
  • Comments, likes, and messages
  • Engagement analytics
  • Purchases made through social shops


1.5 Email Marketing Data
If you subscribe, we collect:

  • Name
  •  Email address
  • Subscription preferences
  • Email engagement (opens, clicks)

2. How We Use Your Information

Ahi Kānara Products uses your information to:

  • Process and deliver orders
  • Communicate about purchases
  • Respond to enquiries
  • Improve our website and customer experience
  • Send newsletters and updates (if subscribed)
  • Run advertising and measure performance
  • Meet tax and legal obligations
  • Protect our business from fraud or misuse

We only collect information that is necessary for our mahi.

3. Cookies & Analytics

Our website uses cookies and tracking tools to:

  • understand how visitors use our site
  • improve website performance
  • personalize content
  • measure advertising effectiveness

You can disable cookies in your browser settings at any time.

 

Third‑party analytics providers may store data overseas and have their own privacy policies.

4. Email Marketing

If you choose to subscribe, Ahi Kānara Products may send:

  • newsletters
  • product updates
  • promotions
  • kaupapa announcements

You can unsubscribe at any time using the link in our emails or by contacting us directly.

 

We do not sell or share email lists.

5. Payment Processing

Payments are securely handled by:

  • Stripe
  • PayPal
  • Webador Payment

These providers may collect:

  • billing information
  • partial card details
  • transaction history

Ahi Kānara Products does not store or access full payment card numbers.

 

5.1 Hnry Accounting

Financial information is shared with Hnry for tax and accounting compliance only.

6. Social Media Data

When you interact with Ahi Kānara Products on TikTok, Instagram, or Facebook, we may receive:

  • public profile information
  • messages and comments
  • engagement analytics
  • purchase details (if using social shops)

These platforms have their own privacy policies, which we do not control.

7. Children’s Privacy

Ahi Kānara Products does not knowingly collect personal information from children under 16.

 

If a minor provides information without parental consent, we may delete it upon request.

 

Parents or guardians may contact us to access or remove a child’s information.

 

We do not target minors with marketing.

8. Data Retention

Ahi Kānara Products keeps information only as long as necessary.


8.1 Order & Financial Records
Kept for 7 years to comply with NZ tax law.


8.2 Email Marketing
Kept until you unsubscribe.


8.3 Analytics Data
Stored according to third‑party provider settings (e.g., Google, Meta, TikTok).


8.4 Deletion
Personal information is deleted or anonymised when no longer required.

9. Data Security

Ahi Kānara Products takes reasonable steps to protect your information.


9.1 Website Security
Our website is hosted on Webador, which provides:

  • secure servers
  • encrypted connections (HTTPS
  • password‑protected admin access


9.2 Payment Security
Stripe and PayPal use:

  • encryption
  • fraud detection
  • PCI‑DSS compliance


9.3 Internal Security
We use:

  •  password‑protected devices
  • secure email access
  • limited access to customer data


9.4 Data Breaches
If a breach occurs, we will notify affected customers as required by the Privacy Act 2020.


No system is 100% secure, but we take all reasonable steps to protect your information.

10. Your Rights Under the Privacy Act 2020

You have the right to:

  • access your personal information
  • request corrections
  • request deletion (where legally possible)
  • withdraw consent (e.g., unsubscribe)
  • ask how your data is used
  • make a privacy complaint


To exercise your rights, contact us using the details below.

11. Links to Third‑Party Websites

12. Changes to This Privacy Policy

13. Contact Information

Our website may contain links to external sites.


Ahi Kānara Products is not responsible for the privacy practices of those websites.

We encourage customers to read their privacy policies.

Ahi Kānara Products may update this Privacy Policy at any time.

 

Changes take effect once published on our website.

 

We encourage customers to review this page occasionally.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

 

Ahi Kānara Products